Transform Your Business with Digital Excellence

Privacy Policy

Last Updated: October 17, 2026

1. Introduction

Welcome to Diamond Digi Tech ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services.

2. Information We Collect

2.1 Personal Information:

• Name and contact details (email address, phone number)
• Business information and requirements
• Payment information for services
• Communication records via WhatsApp, email, or phone

2.2 Automatically Collected Information:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and improve our digital marketing services
• To communicate with you about our services and respond to inquiries
• To process payments and manage billing
• To send promotional materials (with your consent)
• To comply with legal obligations
• To analyze website usage and improve user experience

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in delivering our services
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with relevant authorities

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: help@diamonddigitech.com
• Phone: +91 8797609507
• Address: Phase 2, Midas Square Plot, B2, 34A, Road No. 12, near Lotus Pond Road, MLA Colony, Banjara Hills, Hyderabad, Telangana 500096

Terms of Service

Last Updated: October 17, 2026

1. Acceptance of Terms

By accessing and using the services provided by Diamond Digi Tech ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Diamond Digi Tech provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Social Media Marketing
• Pay-Per-Click (PPC) Advertising
• Web Development and Design
• Email Marketing
• Content Marketing
• Analytics and Reporting

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Respond promptly to our communications
• Grant necessary access to accounts and platforms
• Make timely payments as agreed
• Comply with all applicable laws and regulations

4. Payment Terms

4.1 Pricing: All pricing will be clearly communicated before service commencement. Prices are subject to change with prior notice.

4.2 Payment Methods: We accept various payment methods including bank transfers, UPI, and other digital payment options as mutually agreed.

4.3 Late Payments: Late payments may result in suspension of services until payment is received in full.

5. Intellectual Property

All work created by Diamond Digi Tech remains our intellectual property until full payment is received. Upon completion of payment, ownership of deliverables transfers to the client as specified in the service agreement.

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of business. This obligation continues even after termination of services.

7. Limitation of Liability

Diamond Digi Tech shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Results that depend on third-party platforms or algorithms
• Delays caused by factors beyond our reasonable control

8. Service Guarantees

While we strive for excellence, digital marketing results depend on multiple factors including market conditions, competition, and platform algorithms. We cannot guarantee specific outcomes but commit to best efforts and industry-standard practices.

9. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination:

• All outstanding payments become immediately due
• Completed work will be delivered to the client
• Access to accounts will be transferred

10. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our services constitutes acceptance of modified terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

12. Contact Information

For questions regarding these Terms of Service:

• Email: help@diamonddigitech.com
• Phone: +91 8797609507
• Address: Phase 2, Midas Square Plot, B2, 34A, Road No. 12, near Lotus Pond Road, MLA Colony, Banjara Hills, Hyderabad, Telangana 500096

Refund Policy

Last Updated: October 17, 2026

1. Overview

At Diamond Digi Tech, we are committed to providing high-quality digital marketing services. This Refund Pol